TESLABOX DOO BEOGRAD
Privacy Policy
How TESLABOX DOO BEOGRAD handles personal data for the TeslaBox mobile application and power bank rental service.
1. Who we are
TESLABOX DOO BEOGRAD, Tikveška 19, 11107 Beograd, Republic of Serbia (Matični broj: 22212168; PIB: 115856132) operates the TeslaBox portable power bank rental service. For privacy questions, contact us at privacy@teslabox.rs.
2. Data we may collect
When the TeslaBox mobile application and rental service are available, we may collect account and contact details, rental and transaction records, device and app technical information, approximate location when you permit it, and messages you send to support. We do not intend to collect payment card numbers directly.
3. Why we use data
We use personal data to create and administer accounts, locate and operate stations, provide rentals and support, process payments, prevent fraud or misuse, comply with legal obligations, and improve service reliability.
4. Sharing and service providers
We may share only the data needed to provide the service with payment processors, mapping or location providers, SMS or email providers, hosting and support providers, and public authorities where required by law. Each provider acts under appropriate contractual and legal safeguards.
5. Retention and security
We retain data only for as long as needed for the purposes described above, including legal, accounting, dispute-resolution, and security obligations. We use reasonable technical and organisational safeguards designed to protect data from unauthorised access, loss, or misuse.
6. Your choices and deletion requests
You may request access, correction, deletion, restriction, or a copy of your personal data, subject to applicable law. To request account deletion, email privacy@teslabox.rs from the address connected to your account. We may need to retain limited information where legally required or necessary to resolve an active rental or dispute.
7. Updates
We may update this Privacy Policy as the TeslaBox application and service develop. The current version will always be published on this page. Last updated: 31 August 2026.